Refund policy
PawMingles — Return & Refund Policy
Last updated: October 13, 2026
At PawMingles, we want you and your pets to have a positive shopping experience. Please review our return and refund policy before placing an order.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us at lenincaisa2805@gmail.com as soon as possible, preferably within 7 days of delivery.
Include your order number, a description of the problem, and clear photos or videos when available.
We will review the issue and provide an appropriate resolution, such as a replacement or refund, when warranted. We will not charge customers additional shipping fees to correct an error for which PawMingles is responsible.
Change-of-Mind Returns
At this time, PawMingles does not generally accept returns or exchanges for change of mind, incorrect size selection, or personal preference, except where required by applicable law or expressly agreed by us.
Please review product descriptions, sizes, colors, and specifications carefully before purchasing.
Returns and Return Addresses
Do not send any product to our business or supplier without receiving return instructions.
Returns are reviewed individually. If a physical return is necessary, we will provide the appropriate instructions and return destination.
Missing or Undelivered Orders
If your order has not arrived within the estimated delivery window, please contact us. We will investigate the shipment and provide an appropriate resolution based on the circumstances and applicable consumer protection laws.
Cancellations
If you need to cancel an order, contact us immediately. We will attempt to cancel it before processing or dispatch, but cancellation cannot be guaranteed once fulfillment has begun.
Refund Processing
Approved refunds will be issued to the original payment method. Processing times vary depending on your payment provider.
Contact
For returns, refunds, or order issues:
Email: lenincaisa2805@gmail.com
Store: https://pawmingles.store
Consumer Rights
This policy does not limit any rights or remedies available under applicable consumer protection laws.